Explore urban mobility with style. Bikeintw brings minimalist design and silent technology to every ride through the city.
Why Bikeintw
Each bicycle is built with components from top European manufacturers, and final assembly takes place at our workshop in Bucharest. Quality control includes 42 checkpoints before delivery.
We don't publish laboratory figures. We test each model in traffic in Bucharest, Cluj, and TimiΘoara. Our batteries retain 80% of their capacity after 800 charge cycles.
We offer a 4-year warranty on the frame and 2 years on electrical components. All repairs are done in Romania, with parts in stock, and the average resolution time for a fault is 48 hours.
At the end of its life cycle, we take back your old bicycle and refurbish it for local communities. Over 200 bicycles have already been donated to schools and NGOs in rural areas.
We are more than just a store. We organize monthly guided city tours, maintenance workshops, and test drive sessions. Every buyer becomes a member of a network of urban mobility enthusiasts.
Clear answers about our urban bikes and the purchasing process.
The range varies depending on the model and usage conditions. For example, the Urban E1 model can travel up to 80 km on a single charge, while the Cargo X1 reaches approximately 60 km with maximum load. Factors such as terrain, user weight, and assistance level influence the actual range.
Delivery is usually made within 3β5 business days for available stock. For custom configurations or pre-ordered models, the timeframe can be up to 10 days. You will receive a confirmation email with tracking details immediately after shipment.
Yes, we organize testing sessions in Bucharest, at our headquarters on Aleea Frasinului 3A. Please contact us at 0788442815 or by email at info@bikeintw.com to schedule an appointment. The test lasts approximately 30 minutes and includes a short ride around the neighborhood.
All our bikes come with a 2-year warranty for the frame and fork, and a 1-year warranty for the electrical components (battery, motor, display). The warranty covers manufacturing defects, not normal wear or damage caused by accidents.
Yes, you have the right to return within 14 days of receipt, according to current legislation. The bike must be in new, unused condition, and in its original packaging. Return costs are borne by you, and the refund is made within a maximum of 10 business days.
Yes, we have a partnership with an authorized service center in Bucharest, where you can schedule periodic maintenance or repairs. Additionally, each bike is delivered with a basic maintenance guide. For more complex issues, please write to us at info@bikeintw.com and we will guide you to the nearest center.