We collect data you provide directly through contact and order forms: name, email address, phone number, and delivery address. These are necessary for processing orders, communicating with you, and delivering products. Additionally, we automatically collect technical data such as IP address, browser type, and operating system to improve the site experience and prevent fraud.

We use essential cookies for site functionality and analytics cookies (Google Analytics) to understand how you interact with our pages. You can control cookie preferences in your browser settings. We do not use behavioral advertising cookies without your explicit consent.

Data is stored on secure servers with restricted access only to authorized personnel. We use SSL encryption for transmitting sensitive information. We do not sell, rent, or share personal data with third parties for marketing purposes, except for delivery and payment processing partners strictly necessary to fulfill orders.

You have the right to access, correct, or delete personal data stored by us. You can request restriction of processing or data portability. To exercise your rights, send an email to info@bikeintw.com. We will respond within 30 days. In accordance with GDPR, you also have the right to file a complaint with the supervisory authority.

This policy may be updated periodically. Last update: October 15, 2025. For privacy-related questions, contact us at Aleea Frasinului 3A, phone 0788442815, or email info@bikeintw.com. We do not make misleading claims, use false urgency, or fabricated testimonials. All information presented is accurate and verifiable.